Is this a CRM I have to buy separately?

No. It comes with the marketing work rather than being a separate product with its own licence. We built it because handing over leads without a system to catch them was costing our clients money, so it is part of how we deliver, not an upsell.

Do I have to stop using the software I already have?

Not necessarily. Plenty of businesses keep the tools they already run their jobs or books in. What matters is that enquiries stop falling through the gap between arriving and being followed up. If what you have is already doing that well, we will tell you so.

Is this another login my team has to learn?

It is a login, but the day-to-day is deliberately small: a list of who needs contacting, and a page per contact with everything known about them. Most of the value arrives as texts and emails you get anyway, so the people who never open it still get chased.

What happens when a new lead comes in?

The record is created with their details and how they found you, you get notified straight away, and a countdown starts. If nobody has made contact, you get nudged again. Any follow-up sequence you have set up begins, and stops automatically the moment they reply.

Does it work with leads that come in by phone?

Yes. Calls are tracked against the contact with recordings and transcripts, and a call from an unknown number can be turned into a contact record so it does not sit outside the system.

Will it text or email my customers automatically?

Only where you have set up a sequence and the contact has the right consent. Consent is tracked per channel, sequences stop the moment someone replies or opts out, and nothing goes to anyone who has asked not to be contacted.

Lead management, included

Every lead followed up while it's still warm

Every lead we generate lands in a system that chases it: nudges you until you have made contact, keeps the whole history in one place, and follows up automatically when you cannot. It comes with the work, not as another subscription.

Book a free call See our work 5.0See our 42 reviews on Google

The usual frustrations with following up

If any of these sound familiar, good leads are going cold before anyone calls them back.

Enquiries land in an inbox and wait for someone to notice them.
A call comes in while you're on a job, and nobody calls back.
By the time you reply, they've already booked someone else.
You can't remember what you told them last time.
You can't tell which ads or pages the good leads came from.

What you get

A system that catches every enquiry and chases it until someone has made contact.

Every enquiry in one place: Website forms, chat conversations, phone calls, and ad leads all land as the same kind of record, so nothing depends on somebody remembering to check a second inbox.
It chases you, not the other way around: A new lead starts a countdown. You get a text, then another, until someone has made contact. The nudges stop the moment the lead is marked contacted.
The whole story on one screen: Which pages they read before enquiring, how they found you, every email, call, text and chat since. You walk into the conversation knowing the context instead of asking them to repeat it.
Follow-up that runs without you: Email and text sequences that keep a lead warm while you are on a job, and stop automatically the moment they reply so nobody gets a nurture email after they have already booked.
Calls tracked and recorded: Calls are logged against the contact with recordings and transcripts, so a conversation from three weeks ago is something you can look up rather than half remember.
Reporting that ties back to spend: Which campaign, page, or keyword produced each lead, and what happened to it afterwards. That is the number that tells you where to spend more.

This isn't us selling you software

We're not a software company. This is the system we run your marketing on, because handing over leads with no way to catch them was costing clients money.

It comes with the work

There's no separate licence. It's part of how we deliver the marketing, not another subscription.

Keep what already works

If you already have something that reliably chases every enquiry, keep it, and we'll work with it instead.

Consent built in

Automatic texts and emails only go where you've set up a sequence and the contact has consented, and they stop the moment someone replies. The workflows behind it are the same kind we build in marketing automation.

How we set it up

We point everything at one place, set the follow-up rules, then watch the first real leads come through.

Point everything at one place

We connect your forms, phone number, chat, and ad platforms so every enquiry arrives in the same system automatically.

Set the follow-up rules

How fast you want to be nudged, who gets told, and what happens if nobody responds. We set this to how you work, not a default.

Build the sequences

The automatic follow-up that runs when you are busy, written in your voice and cancelled the moment the lead replies.

Show you the two screens that matter

Most people only ever need two: what needs contacting now, and everything known about this person. Setup takes a short call, not a training course.

Watch the first real leads

We stay close through the first genuine enquiries and adjust the timing and wording based on what happens, not what we assumed.

Report and refine

As volume builds you can see which sources are worth the money, and we shift effort towards what is producing.

What our clients say

5.0See our 42 reviews on Google

Jemma Fong

Simplifying the Web & Insite Creations

Kitchener, ON

Scott Graham

Kids 4 Kids

Brantford, ON

Cathy

Astrology Works

Collingwood, ON

I have been working with CSP Marketing Solutions for several years and I am very pleased. They are extremely responsive and dedicated.

Dr. Randy Fisher

Dentist, Yonge Eglinton Dental

Toronto, ON

Camrin has been fantastic to work with as we've been creating our team's business website from scratch. He's been so helpful and knowledgeable about all things Google Ads, SEO, social media and he's quick to help explain anything along the way. Highly recommend!

Mariah Winter

Operations, Brolly Group Real Estate

Brantford, ON

I highly recommend Camrin Parnell for his outstanding work on our recent website migrations. Originally tasked with a single migration, the project expanded to two sites, and Camrin handled both with impressive efficiency, delivering everything on time.

Dan Dumouchel

Owner, Red Alert IT Solutions

Hamilton, ON

After 35 years of building my business through word of mouth, I now have a professional online presence that matches my reputation. Camrin took the time to understand my business and made the whole process easy. Highly recommend CSP for any small business looking for a quality website and someone who actually cares about getting it right.

Rose Wass

Owner, Rose Wass Bookkeeping & Tax Services

Hamilton, ON

Thrilled with CSP Marketing Solutions! Camrin is amazing to work with, providing an exceptional website and valuable marketing expertise. Highly recommend!

Julia Kovalenko

Owner, Kovalenko CPA

Oakville, ON

I have worked with CSP for over 2 years and enjoy working with Camrin. Great service and very responsive. Highly recommend!

Liz Oke

Marketing Strategy and Operations

Toronto, ON

I highly recommend Camrin and his team at CSP Marketing Solutions for their exceptional work, valuable problem-solving skills, and dedication to long-term project success.

Deanna Simone

Owner, Rosewood Marketing

Newmarket, ON

Camrin's expertise, attentiveness, and exceptional customer service at CSP Marketing have been instrumental in meeting our web-related needs, making them a valuable partner for our website support.

Sue Perry

Executive Director, SOS 4 Kids

Oakville, ON

Camrin and his team at CSP Marketing excel in creating and supporting club websites, offering comprehensive training, timely responses, and exceptional consideration for non-profit organizations. Highly recommended!

Lee-Ann Skirving

Administrator, BGC Thunder Bay

Thunder Bay, ON

Camrin and CSP Marketing Solutions built our website for the Waterloo Regional Kart Club on WordPress and Elementor Pro. As a volunteer-run racing club, we needed something our executive team could manage on their own, and that's exactly what we got. Highly recommend CSP for any organization looking for a reliable web design and hosting partner.

Brian Sibbitt

Executive, Waterloo Regional Kart Club

Waterloo Region, ON

Camrin and his team were amazing to work with. They built us a beautiful, professional website and helped improve our Google presence so potential clients can actually find and trust us. The whole process was smooth, collaborative, and aligned with everything we needed. Highly recommend!

Maria Lee Fook

Founder, Kairi Marketing

Hamilton, ON

Dealing with Camrin has made a significant positive impact on our business. The new website is easy to use, targeted to our client market, and Google rankings are going up every day. Our Google Ads were so effective we had to ask Camrin to take them down for a while because we couldn't keep up with the business!

Marilynn Roch

Owner, Lakeshore Pools & Hot Tubs

Mississauga, ON

We have had a long history with CSP Solutions which has all been excellent. We highly recommend Camrin and his associates for any of your marketing, website, and all services that they can provide. They can have more than 5 stars in our book.

Michelle Constantin

Co-Owner, A.M. Pro Builders

Toronto, ON

Have Questions?

Questions business owners ask us

Common questions about our Lead Management service.

Stop losing leads you already paid for

Book a free call. We'll look at where your enquiries come from now and what happens to them after they arrive.

BOOK A FREE CALL GET YOUR FREE AUDIT