Lead Management, Included
Every lead we generate lands in a system that actually chases it: nudges you until you have made contact, keeps the whole history in one place, and follows up automatically when you cannot. It comes with the work, not as another subscription.
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Why This Exists
A Lead You Never Follow Up Is Just a Cost
The expensive part of marketing is not generating the enquiry, it is what happens in the next hour. Leads sit in an inbox, get half-answered, and go cold while someone means to get back to them. We got tired of handing clients good leads and watching them leak, so we built the follow-up system into how we work instead of hoping a spreadsheet would hold.
“The expensive part is not getting the enquiry. It is the hour after it arrives.”
The System
What You Actually Get
Every Enquiry in One Place
Website forms, chat conversations, phone calls, and ad leads all land as the same kind of record, so nothing depends on somebody remembering to check a second inbox.
It Chases You, Not the Other Way Around
A new lead starts a countdown. You get a text, then another, until someone has actually made contact. The nudges stop the moment the lead is marked contacted.
The Whole Story on One Screen
Which pages they read before enquiring, how they found you, every email, call, text and chat since. You walk into the conversation knowing the context instead of asking them to repeat it.
Follow-Up That Runs Without You
Email and text sequences that keep a lead warm while you are on a job, and stop automatically the moment they reply so nobody gets a nurture email after they have already booked.
Calls Tracked and Recorded
Calls are logged against the contact with recordings and transcripts, so a conversation from three weeks ago is something you can look up rather than half remember.
Reporting That Ties Back to Spend
Which campaign, page, or keyword produced each lead, and what happened to it afterwards. That is the number that tells you where to spend more.
Our Process
How We Set It Up
Point Everything at One Place
We connect your forms, phone number, chat, and ad platforms so every enquiry arrives in the same system automatically.
Set the Follow-Up Rules
How fast you want to be nudged, who gets told, and what happens if nobody responds. We set this to how you actually work, not a default.
Build the Sequences
The automatic follow-up that runs when you are busy, written in your voice and cancelled the moment the lead replies.
Show You the Two Screens That Matter
Most people only ever need two: what needs contacting now, and everything known about this person. Setup takes a short call, not a training course.
Watch the First Real Leads
We stay close through the first genuine enquiries and adjust the timing and wording based on what actually happens, not what we assumed.
Report and Refine
As volume builds you can see which sources are worth the money, and we shift effort towards what is producing.
Straight Answer
This Is Not Us Selling You Software
We are not a software company and we are not asking you to switch platforms. This is the system we run your marketing on, because sending clients leads with no way to catch them was costing them money. If you already have something that reliably chases every enquiry, keep it, and we will work with it instead.
Why Clients Trust Us
What Clients Say About Working With Camrin
Scott Graham
Kids 4 Kids
Brantford
Cathy
Astrology Works
Collingwood
I have been working with CSP Marketing Solutions for several years and I am very pleased. They are extremely responsive and dedicated.
Dr. Randy Fisher
Dentist, Yonge Eglinton Dental
Toronto
Camrin has been fantastic to work with as we've been creating our team's business website from scratch. He's been so helpful and knowledgeable about all things Google Ads, SEO, social media and he's quick to help explain anything along the way. Highly recommend!
Mariah Winter
Operations, Brolly Group Real Estate
Brantford
I highly recommend Camrin Parnell for his outstanding work on our recent website migrations. Originally tasked with a single migration, the project expanded to two sites, and Camrin handled both with impressive efficiency, delivering everything on time.
Dan Dumouchel
Owner, Red Alert IT Solutions
Hamilton
After 35 years of building my business through word of mouth, I now have a professional online presence that matches my reputation. Camrin took the time to understand my business and made the whole process easy. Highly recommend CSP for any small business looking for a quality website and someone who actually cares about getting it right.
Rose Wass
Owner, Rose Wass Bookkeeping & Tax Services
Hamilton
Thrilled with CSP Marketing Solutions! Camrin is amazing to work with, providing an exceptional website and valuable marketing expertise. Highly recommend!
Julia Kovalenko
Owner, Kovalenko CPA
Oakville
I have worked with CSP for over 2 years and enjoy working with Camrin. Great service and very responsive. Highly recommend!
Liz Oke
Marketing Strategy and Operations
Toronto
I highly recommend Camrin and his team at CSP Marketing Solutions for their exceptional work, valuable problem-solving skills, and dedication to long-term project success.
Deanna Simone
Owner, Rosewood Marketing
Newmarket
Camrin's expertise, attentiveness, and exceptional customer service at CSP Marketing have been instrumental in meeting our web-related needs, making them a valuable partner for our website support.
Sue Perry
Executive Director, SOS 4 Kids
Oakville
Camrin and his team at CSP Marketing excel in creating and supporting club websites, offering comprehensive training, timely responses, and exceptional consideration for non-profit organizations. Highly recommended!
Lee-Ann Skirving
Administrator, BGC Thunder Bay
Thunder Bay
Camrin and CSP Marketing Solutions built our website for the Waterloo Regional Kart Club on WordPress and Elementor Pro. As a volunteer-run racing club, we needed something our executive team could manage on their own, and that's exactly what we got. Highly recommend CSP for any organization looking for a reliable web design and hosting partner.
Brian Sibbitt
Executive, Waterloo Regional Kart Club
Waterloo Region
Camrin and his team were amazing to work with. They built us a beautiful, professional website and helped improve our Google presence so potential clients can actually find and trust us. The whole process was smooth, collaborative, and aligned with everything we needed. Highly recommend!
Maria Lee Fook
Founder, Kairi Marketing
Hamilton
Dealing with Camrin has made a significant positive impact on our business. The new website is easy to use, targeted to our client market, and Google rankings are going up every day. Our Google Ads were so effective we had to ask Camrin to take them down for a while because we couldn't keep up with the business!
Marilynn Roch
Owner, Lakeshore Pools & Hot Tubs
Mississauga
We have had a long history with CSP Solutions which has all been excellent. We highly recommend Camrin and his associates for any of your marketing, website, and all services that they can provide. They can have more than 5 stars in our book.
Michelle Constantin
Co-Owner, A.M. Pro Builders
Toronto
Have Questions?
Frequently Asked Questions
Common questions about our Lead Management service.
Stop Losing Leads You Already Paid For
Book a free call. We'll look at where your enquiries come from now and what happens to them after they arrive.